Residents urged not to be fooled by ticket fraudsters | Knutsford Times

Residents urged not to be fooled by ticket fraudsters

By on June 23, 2019

Cheshire Constabulary is urging residents to be vigilant when buying tickets to sporting events and concerts online.

Working with partner organisations such as Action Fraud and Get Safe Online, the force is offering the following easy-to-follow guidelines for online ticket purchases:

•         Only buy tickets from the venue’s box office, sports club, promoter, official agent or reputable ticket exchange sites

•         Consider that tickets advertised on auction sites, social media and fan forums may be fake or non-existent, however authentic the seller may seem and whether they are advertised below, above or at face value

•         Never pay for tickets by bank transfer, even if you are desperate to get hold of them – the responsibility for losses lies with you, not anybody else, including your bank

•         Consider paying by credit card to get additional protection over other payment methods

•         Double check all details of your purchase before confirming payment

•         Do not be tempted to click on social media, text or email links or attachments offering tickets, as they could link to fraudulent or malware sites

•         Before buying online check that the page is genuine (carefully enter the address yourself, not from a link) and secure (https and a locked padlock), and log out when you are done

•         Check sellers’ privacy and returns policies

•         Keep receipts until after the event.

Detective Sergeant Chris Maddocks, of Cheshire Constabulary’s cybercrime team, said: “The nature of ticket frauds can vary but involve tickets being sold that either don’t exist or never materialise.

“We all want a bargain and our heads can easily be turned at what appears to be a good price.

“We are giving this message out today to prevent Cheshire residents’ hard-earned money going to waste.

“Avoid being a victim by doing your own research to ensure that you are buying from a reputable company, and use a credit card if you can to ensure that you are protected when paying.

“We are also urging people to ensure that they don’t transfer money to individuals or companies that haven’t been thoroughly checked out.

“It sounds like common sense but by being vigilant and keeping these guidelines in mind we can make sure that we do all we can to stay safe when buying online.”

Police and Crime Commissioner for Cheshire, David Keane, added: “Cybercrimes like ticketing fraud can have both an emotional and financial impact on their victims. It can not only wipe out a victim’s bank account, it could also have a profound effect on their mental health or wellbeing.

“I urge Cheshire residents to look out for the key signs of ticketing fraud and follow the advice from police to ensure that they don’t fall victim to scams.”

Cheshire Constabulary launched its 5Cs campaign to help peopled stay safe online. To find out more visit

For more information about online safety visit is the UK’s national fraud and cyber reporting centre where you can get advice and information and report fraud offences.

About Lucy Thorpe

Lucy Thorpe is a freelance journalist who writes for the Knutsford Times - covering stories and news in and around Cheshire and Greater Manchester. If you've got a story to share, or would like to speak to Lucy, please email

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