East Cheshire NHS Trust has been rated ‘Good’ by the Care Quality Commission
East Cheshire NHS Trust has been rated ‘Good’ by the Care Quality Commission (CQC) following recent inspections of the trust’s services and leadership.
The trust, which runs local community health services along with Macclesfield District General Hospital, Congleton War Memorial Hospital and Knutsford and District Community Hospital, underwent a major inspection of its services followed by a ‘well-led’ inspection of its leadership team in January and February 2018.
Among the inspectors’ findings, they identified multiple areas of outstanding practice including:
- Within community end of life care, staff consistently treated patients in a compassionate, dignified, and respectful way.
- In surgery staff worked with local members of the public with learning disabilities to produce pictorial information booklets to prepare patients for surgery.
- Boxes containing local memorabilia such as local history books were available for patients living with dementia.
- The frailty service had developed to provide ‘wrap-around’ treatment to support patients at home before and after hospital admission. The service linked with local care homes and meant that, for example, a podiatrist could refer patients to physiotherapy for a formal fall assessment if the patient was thought to be at potential risk of falling.
- The children’s ward was especially responsive to children and young people with learning disabilities and others on the autism spectrum and was accredited by the National Autistic Society.
- The play specialists had developed special recreational bags for children with mental health issues.
Trust Chief Executive John Wilbraham said: “I am delighted that we have been given this rating, which shows our patients can be assured that they are receiving high-quality care
delivered by professional and caring staff.
“It is a testament to the 2,500 hard-working and caring staff who make our organisation what it is. I am particularly pleased that inspectors found a number of examples of outstanding
practice among community and acute teams and rated our Community End of Life Care Service as ‘outstanding’ under the CQC’s ‘Caring’ domain.
“Even with this rating we will continue to work to improve what we do for those who need us.”