Cheshire Fire and Rescue Service supports International Product Safety Week | Knutsford Times

Cheshire Fire and Rescue Service supports International Product Safety Week

By on November 14, 2018


As part of National Product Safety Week Cheshire Fire and Rescue Service is keen to ensure that local residents follow some simple safety tips when buying large domestic appliances online and are aware of how these steps can help to protect their homes and families.

According to new research, nearly two thirds of adults (64%) admit they would spend more time online researching a new pair of trainers, or a meal out, or a holiday, compared to choosing a fridge freezer.

Over a quarter of adults (29%) would be quite likely to purchase a fridge, freezer, cooker or washing machine from a seller they didn’t know, if they were the cheapest. While a similar percentage (29%) tend not to look at the instructions before switching on a new large domestic appliance for the first time.

Commissioned by the Association of Manufacturers of Domestic Appliances (AMDEA), as part of International Product Safety Week (12-16 November) the British research highlights differences in our attitudes to buying fickle fashion, food, or holidays, versus the kitchen stalwarts that keep our households ticking over year-in-year-out.

With seven Top Tips for online buyers of these powerful machines, Cheshire Fire and Rescue Service is urging local residents to research products and sellers carefully and to treat their purchases well, to keep their families safe.

As well as following installation and user guides, buyers are encouraged to register their purchases with the manufacturers at, so that they can be contacted in case a safety repair is ever needed.

Nick Evans, Head of Prevention at Cheshire Fire and Rescue Service, said: “At least half of our major appliances are now purchased online yet, despite an expectation that we can plug them in and they will do the job safely on their own forever, it’s a concern that we seem to pay more attention to this season’s shoes than this piece of machinery, in which we place so much trust.

“We particularly ask anyone considering buying a second-hand fridge freezer or washing machine to first check they are buying a safe product on the Government recall listing

The Top Tips for Buying Appliances Online are:

  • Check who you’re buying from. Just like the high street, look for reputable sellers that you know, or check out what other buyers say.
  • Research ratings and reviews. Choose the best model for your household.
  • Check the recall listing. Know any product you should not buy at
  • Of course compare prices. We all love a bargain, but if it looks too good to be true it probably is.

Once your new appliance is home: 

  • Register your product with the manufacturer. Be the first to know about recalls or safety repairs. Its quick and easy at
  • Follow the installation and user instructions. For best and safest performance
  • Found a safety issue? Speak up! Report product safety problems to your retailer or manufacturer.

About Lucy Thorpe

Lucy Thorpe is a freelance journalist who writes for the Knutsford Times - covering stories and news in and around Cheshire and Greater Manchester. If you've got a story to share, or would like to speak to Lucy, please email

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